GlobeChat Privacy Policy

GlobeChat ("we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our communication platform, including our mobile apps, website, and any related services (collectively, the "Service").

By using GlobeChat, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Information We Collect

a. Information You Provide

  • Account Information: Name, email address, phone number, profile photo, and password.

  • Messages & Content: Text messages, images, audio, video, and other files shared through the platform.

  • Support Requests: Information you provide when contacting customer support.

b. Automatically Collected Information

  • Usage Data: Information on how you interact with the Service, including timestamps, features used, and crash reports.

  • Device Information: Device type, operating system, browser, language, IP address, and mobile network.

  • Location Data: With your consent, we may collect precise or approximate location data.


2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve GlobeChat.

  • Personalize your user experience.

  • Facilitate communication between users.

  • Prevent fraud and abuse.

  • Respond to your support requests and feedback.

  • Send you important updates and service-related messages.

  • Comply with legal obligations.


3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Who perform services on our behalf (e.g., cloud hosting, analytics).

  • Law Enforcement: When required by law or to protect the rights, safety, or property of users or others.

  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.


4. Your Choices and Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.

  • Object to or restrict certain processing.

  • Withdraw consent at any time (where applicable).

  • Request a copy of your data in a portable format.

You can manage your account settings or contact us directly at privacy@globechat.com to exercise these rights.


5. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

You may delete your account at any time, after which your messages and personal data will be removed from our active systems.


6. Security

We use industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure. Please use strong passwords and report any suspicious activity to us immediately.


7. Children's Privacy

GlobeChat is not intended for users under the age of 13 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal data from children without verified parental consent.


8. International Data Transfers

Your information may be stored and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data when it is transferred internationally.


9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via the app or other communication methods. Continued use of GlobeChat after changes means you accept the updated policy.


10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

+2547....
www.globechat.com